Digital transformation is a term used – some may say overused – across the business spectrum to describe the potential of technology to completely overhaul the way we work. With regards to the built environment, the phrase is often uttered alongside another favoured term – smart buildings. This is not just a passing phase – new standards are now being introduced to support and regulate the development of smart buildings, and many businesses are now looking to either upgrade current premises or create new ones which meet these new standards. But what do either of these expressions actually mean, and how can these concepts make a real impact on businesses and their workforces?